Guardian Angel Recognized at Burgess Health Center

Burgess Health Center is proud to announce the nomination of Ashley Anderson, Home Health Aide at Burgess Home Health & Hospice, for the Burgess Foundation Guardian Angel Award.

Ashley was nominated by Geri Johnson and her sister, Deanna Burgess.

“We want to thank Ashley for her exceptional role and the loving care she gave our mother Luella Raymond,” said Johnson. “Ashley always said hi to mom and explained why she was there and what she was going to do.”

“Ashley was loving and caring and will make a great Angel.” added Johnson.

Burgess Foundation’s Guardian Angel program provides patients, family members, and friends a chance to show their gratitude to a physician, nurse, or another caregiver who has played an exceptional role in their lives. The Guardian Angel received an acknowledgment letter announcing that a donation has been made in their honor and given a custom-crafted lapel pin to wear proudly.

Did a caregiver at Burgess make a memorable difference for you or your family? If so, you can honor that special person in a highly visible way through Burgess Foundation’s Guardian Angel program. It is more than a pin. When you take advantage of our Guardian Angel program, you also help ensure the future of outstanding health care in the region.

Visit www.BurgessHC.org/about/foundation/guardian-angel/ or call 712-423-9374 to make your nomination(s).

Photo: (left to right) Geri Johnson, Ashley Anderson, and Sherri Johnston-McDowell. Not pictured: Deanna Burgess.

Guardian Angel Recognized at Burgess Health Center

Burgess Health Center is proud to announce the nomination of Cindy Parks, Rehabilitation Technician in the Burgess Rehabilitation Services Department, for the Burgess Foundation Guardian Angel Award.

The business and registration office at Burgess Health Center wanted to recognize and thank Parks for her dedication to Burgess and our patients. Cindy was vital in the process of coordinating COVID-19 precautions. Without hesitation, she stepped up and successfully took over the screening desk in the front lobby of Burgess Health Center. Cindy had little time for training but quickly embraced her new duties.

“Every day, Cindy welcomes patients and staff with an inviting smile, calms patient’s nerves, and explains with true empathy why we are enforcing new rules at our facilities,” said her fellow coworkers. “She goes above and beyond her duties, which sometimes ends in her making a quick trip to the cafeteria for a cup of water of coffee for a patient.”

“Thank you, Cindy, for your teamwork, compassion, empathy, and willingness to do whatever is needed,” added her coworkers.  “Our staff and patients continue to be safe because of your hard work and dedication. You are a true Guardian Angel.”

Burgess Foundation’s Guardian Angel program provides patients, family members, and friends a chance to show their gratitude to a physician, nurse, or another caregiver who has played an exceptional role in their lives. The Guardian Angel received an acknowledgment letter announcing that a donation has been made in their honor and given a custom-crafted lapel pin to wear proudly.

Did a caregiver at Burgess make a memorable difference for you or your family? If so, you can honor that special person in a highly visible way through Burgess Foundation’s Guardian Angel program. It is more than a pin. When you take advantage of our Guardian Angel program, you also help ensure the future of outstanding health care in the region.

Visit www.BurgessHC.org/about/foundation/guardian-angel/ or call 712-423-9374 to make your nomination(s).

Photo: (left to right) Bart McDowell, Foundation Director, Cindy Parks, and Carl Behne, Chief Executive Officer at Burgess Health Center.

Guardian Angel Recognized at Burgess Health Center

Burgess Health Center is proud to announce the nomination of Fran Tramp, president of Burgess Health Center, for the Burgess Foundation Guardian Angel Award.

Sharon Taylor, Director of Risk Management/ Accreditation Services at Burgess Health Center, and husband, Gary, wanted to recognize and thank Tramp for his 27 years of service at Burgess, first as Chief Financial Officer, then Chief Operating Officer, and in his current role as president.

“His commitment to our patients, community, and staff has been evident to us as well as many others,” said Taylor.

Taylor has worked at Burgess for 46 years under every CEO except the first and has seen leadership through the ups and downs.

“I appreciate working with Fran over the past 27 years,” she said.  “I value not only his leadership but also his friendship.”

Burgess Foundation’s Guardian Angel program provides patients, family members, and friends a chance to show their gratitude to a physician, nurse, or another caregiver who has played an exceptional role in their lives. The Guardian Angel received an acknowledgment letter announcing that a donation has been made in their honor and given a custom-crafted lapel pin to wear proudly.

Did a caregiver at Burgess make a memorable difference for you or your family? If so, you can honor that special person in a highly visible way through Burgess Foundation’s Guardian Angel program. It is more than a pin. When you take advantage of our Guardian Angel program, you also help ensure the future of outstanding health care in the region.

Visit www.BurgessHC.org/about/foundation/guardian-angel/ or call 712-423-9374 to make your nomination(s).

Photo: (left to right) Fran Tramp, president of Burgess Health Center, Sharon and Gary Taylor.

Guardian Angels Recognized at Burgess Health Center

Burgess Health Center is proud to announce the nominations of four members of the Incident Command team for the Burgess Foundation Guardian Angel Award.

Grady Warner, Director of IT at Burgess Health Center, wanted to recognize and thank these members for their efforts throughout the COVID-19 crisis. They each have put forth countless dedicated hours and have shown exceptional leadership in these uncertain times.  As the driving force through this crisis, this team collaborated with state and local entities, guided safe patient care, provided input for nursing home protocols, and so much more.

To read each nomination in its entirety, please click “read more” below.

Guardian Angels:

Erin Brekke  … read more
Teresa Butler … read more
Dr. Tracy Kahl … read more
Sharon Taylor … read more

Burgess Foundation’s Guardian Angel program provides patients, family members, and friends a chance to show their gratitude to a physician, nurse, or another caregiver who has played an exceptional role in their lives. The Guardian Angel, rather Angels in this unique case, received an acknowledgment letter announcing that a donation has been made in their honor and given a custom-crafted lapel pin to wear proudly.

Did a caregiver at Burgess make a memorable difference for you or your family? If so, you can honor that special person in a highly visible way through the Burgess Foundations Guardian Angel program. It is more than a pin. When you take advantage of our Guardian Angel program, you also help ensure the future of outstanding health care in the region.

Visit www.BurgessHC.org/about/foundation/guardian-angel/ or call 712-423-9374 to make your nomination(s).

 

Photo: (left to right) Fran Tramp, president of Burgess Health Center, Dr. Tracy Kahl, Sharon Taylor, Erin Brekke Teresa Butler, and Grady Warner.

Why I Chose Burgess

Diabetes is a disease that will not go away, but it can be managed by taking proper and necessary steps. Burgess Diabetes Center offers the latest in technology to help patients manage their blood sugars.

A Continuous Glucose Monitoring System (CGMS) consists of a sensor worn on the back of the upper arm. The sensor uses a thin flexible filament inserted under the skin and measures glucose every minute. The blood sugar data from the sensor is downloaded to a computer and a print out shows a full 24 hours of blood sugars. The sensor can be worn for up to 14 days.

John Maule, a five-year diabetes patient, has had previous struggles with keeping track of his blood sugar. After wearing the professional CGMS, it motivated him to get a personal version and download the phone app.

“I’m afraid of needles, so pricking your fingers all the time was a big step for me,” said Maule. “Then on top of it, you have to keep track of the strips.” It got to be too much of a hassle for Maule that eventually he became inconsistent with testing his blood sugar altogether.

When a diabetes patient is inconsistent or just stops checking their blood sugar, they are taking a major risk.

Michele Kirkendall, Burgess Health Center diabetes educator, and dietician said not checking your blood sugar can lead to problems with a diabetes patient’s vision, heart, kidneys, and circulation in hands and feet.

“You can also feel extremely tired and just not feel like doing anything,” said Kirkendall.

Since beginning the sensor in May, Maule has noticed an improvement in his daily life.

“I think the biggest thing is I know what to eat when to eat and how I react to what I eat.” Before he was just guessing and paying the consequence later.

The sensor relays important information to the reader, such as graphs and charts.

All of these conveniences have changed the way Maule feels about checking his blood sugar.

“I can’t believe that anyone with diabetes doesn’t struggle with pricking their finger,” he said. “I would recommend the sensor to anyone with diabetes.”

Personal Continuous Glucose Monitors are becoming a very useful tool to help individuals monitor their blood sugars. If you or someone you know could benefit from this technology, contact our diabetes educators at Burgess Diabetes Center.

www.burgesshc.org or call 712-423-9268.

Burgess Emergency Department Receives Award Five Consecutive Years

Burgess Health Center is pleased to announce its Emergency Department has been named a 2017 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing healthcare organizations that have consistently achieved the 95th percentile or above of performance in Patient Experience. The Emergency Department at Burgess has received this award for five consecutive years.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each yearly reporting period.

“This achievement demonstrates the commitment our employees make to our patients,” notes Fran Tramp, President and CEO, Burgess Health Center. “Providing a positive patient experience is top-priority along with providing quality care. Our exceptional staff members genuinely care about the health and well-being of our patients and their families – and it shows.”

“We are proud to partner with Burgess Health Center,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, Burgess continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care.”

Find out more about Burgess Emergency Services.

Home Health Named as a Top Agency

Burgess Home Health has been named a Top Agency of the 2017 HomeCare Elite®, a recognition of the top-performing home health agencies in the United States. For 12 years, HomeCare Elite has annually identified the top 25 percent of Medicare-certified agencies and highlighted the top 100 and top 500 agencies overall.

The ranking is developed by ABILITY® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare; and sponsored by DecisionHealth, publisher of Home Health Line and the Complete Home Health ICD-10-CM Diagnosis Coding Manual.

“The team at Burgess has demonstrated an impressive ability to deliver great patient care,” said Christine Lang, senior director for ABILITY Network. “This is due to the skill and dedication of their clinical professionals, as well as the proficiency and efforts of their quality team tracking, measuring and interpreting the data that supports the delivery of care. Together, they have earned this recognition as one of the top home care agencies in the country.”

“Congratulations to those leading agencies that earned a spot on HomeCare Elite,” said Marci Heydt, senior content manager for DecisionHealth. “Burgess and its peers have worked hard to improve quality outcomes while maintaining solid profit margins, which is increasingly difficult as home health agencies faced increased regulatory burdens each year.”

HomeCare Elite agencies are determined by an analysis of performance measures in quality outcomes, best practices implementation, patient experience (HHCAHPS), quality improvement and consistency, and financial health. To be considered, an agency must be Medicare-certified and have data for at least three outcomes in Home Health Compare. Out of 9,064 agencies considered, 2,268 are recognized on the 2017 HomeCare Elite winners list overall.

The entire list of 2017 HomeCare Elite agencies can be downloaded by visiting the ABILITY Network website at abilitynetwork.com/homecare-elite.