Guardian Angels Recognized at Burgess Health Center

Burgess Health Center is proud to announce the nominations of eight Home Health and Hospice team members for the Burgess Foundation Guardian Angel Award.

Frank Archer, of Moorhead, IA, wanted to recognize and thank the exceptional caregivers by nominating and donating in honor of his late wife, Carolyn. These caregivers went above and beyond to care for Carolyn and her family.

Guardian Angels:

Jenny Kenney
Brenda Hinrickson
Corrina Schild
Melissa Gaukel
Tina Bernholtz
Missy Koenigs
Stacy McMinamen
Sandy Beechy

Burgess Foundation’s Guardian Angel program provides patients, family members, and friends a chance to show their gratitude to a physician, nurse, or another caregiver who has played an exceptional role in their lives. The Guardian Angel, rather Angels in this unique case, received an acknowledgment letter announcing that a donation has been made in their honor and given a custom-crafted lapel pin to wear proudly.

Did a caregiver at Burgess make a memorable difference for you or your family? If so, you can honor that special person in a highly visible way through Burgess Foundation’s Guardian Angel program. It is more than a pin. When you take advantage of our Guardian Angel program, you also help ensure the future of outstanding health care in the region.

Visit or call 712-423-9374 to make your nomination(s).


Photo: (left to right) Corrina Schild, Bart McDowell, Foundation Director, Frank Archer, Jenny Kenney, Sandy Beechy, and Sherri Johnston-McDowell, Director of Home Health and Hospice. (Not pictured: Brenda Hinrickson, Melissa Gaukel, Tina Bernholtz, Missy Koenigs, and Stacy McMinamen)

Burgess Continues Visitor Restrictions

Burgess Health Center would like to remind patients and visitors that restrictions for visitors continue. We understand that limiting visitors may be difficult for our patients and families. Our top priority is to protect the health and safety of our patients.

  • No visitors under the age of 18 will be allowed to enter.
  • Obstetric patients may have two (2) visitors.
  • Two (2) visitors may be allowed for an in-patient.
  • Only one visitor for a pediatric patient will be allowed in the emergency department.
  • Pediatric surgical patients in recovery may have one visitor.
  • Patients with disabilities may have a designated support person accompany.
  • For an unfortunate end-of-life situation, two (2) visitors will be allowed.
  • Visitors are not allowed to accompany patients in congregate care settings such as infusion.

Burgess Health Center is asking patients and visitors to bring and wear a mask to be worn at all times when entering Burgess facilities including the hospital, family clinics, and pharmacies.

We encourage family and friends of our patients to consider using phone calls or video chats on personal phones or mobile devices to communicate. Burgess Health Center does provide complimentary Wi-Fi.

Thank you for your consideration and for helping us keep our communities safe.

Burgess Foundation Provided a LUCAS Device for the Emergency Department

Thanks to generous gifts from 8 area families and Monona County Community Partners Foundation, an affiliate of the Siouxland Community Foundation, the Burgess Foundation was able to purchase a LUCAS Device for the Burgess Health Center Emergency Department.

A LUCAS Device is a chest compression system that helps patients that are in cardiac arrest. The device provides CPR delivery to a patient with more consistent quality depth and rate with fewer interruptions. It also can provide greater blood flow to the brain and heart with a higher chance of the return of spontaneous circulation.

“We are incredibly grateful to the generous donors and the Monona County Community Partners Foundation for their efforts in getting us this equipment,” said Karla Copple, Director of the Emergency Department at Burgess Health Center. “Being able to have an additional LUCAS device will provide a great benefit to our surrounding communities and enable us to provide better care for our patients in cardiac arrest.”

The Emergency Department currently has one LUCAS device. Having this additional device on hand in emergent situations is vital to the health of patients at Burgess Health Center and also in the ambulance.

“When the Foundation heard of the need for a second device, there was no question that we would raise the funds,” said Bart McDowell, Foundation Director. “We want our patients and our staff to have the best possible outcomes with the best tools available.”

Photo: Kelsey Gray, Emergency Department nurse, showcasing the LUCAS device.

Burgess Hospice named a SHPBest 2019 Hospice Caregiver Satisfaction Award Winner

Burgess Health Center is proud to announce the Hospice Department has been named a SHPBest 2019 Hospice Caregiver Satisfaction Premier Award Winner.  Strategic Healthcare Programs (SHP) is the leading performance improvement software that uses automated, real-time data analytics and benchmarking reports to provide actionable performance metrics that drive daily decisions.

In its fourth year, the annual SHPBest™ award program (#SHPBest) was created to recognize home health and hospice providers that consistently provide outstanding performance in patient and caregiver satisfaction. With well over 6,500 combined HHCAHPS and CAHPS Hospice locations on service, SHP is in a unique position to identify and acknowledge organizations that have prioritized high-quality service and have been rewarded for their efforts with exemplary survey scores.

According to Fran Tramp, Burgess President, the award represents an important recognition for measuring, understanding, and improving the patient experience.

“Burgess employees from all departments go above and beyond when it comes to patient care,” said Tramp. “We are especially proud of our teams in Home Health and Hospice for earning this distinction and level of commitment.”

Photo: (left to right) Sherri Johnston-McDowell, Rose Cummins, Samantha Burgess, Corrina Schild, Erin Erickson, Missy Koenigs, Kathy North, and Cindy Kuhlmann. Not pictured was Jenny Kenney and Brenda Hinrickson.


Burgess Staff Development Coordinator Receives Certification

Sara Gibler, Staff Development Coordinator at Burgess Health Center, recently earned her certification as an Associate Professional in Human Resources (aPHR). The certification, awarded by the HR Certification Institute, signifies that Gibler possesses the foundational knowledge of human resources.

“Certification as a human resource professional clearly demonstrates a commitment to learn and grow in the human resource profession,” said Erin Brekke, Director of Human Resources at Burgess Health Center.

To become certified, an applicant must pass a comprehensive examination and demonstrate a strong knowledge for foundational human resources. The aPHR certification is valid for three years, and the individual must earn 45 recertification credits over three years to maintain the credential.

The HR Institute is a respected credentialing body for human resource professionals.


Tramp Announces Retirement

Burgess Health Center announced today that President and CEO Fran Tramp is retiring after 27 years. He will remain in his leadership role until the end of the year as the Burgess Health Center Board seeks a successor.

“The Board is thankful for Fran’s many years of service and leadership,” said board president Jim Westergaard. “We understand and support his decision to step down and are grateful for his many accomplishments. We wish him and his family the very best.”

“It has been a privilege to work with such caring and dedicated teams of professionals at Burgess Health Center,” said Tramp. “This region deserves the best possible health and wellness services, and Burgess is committed to making that happen.”

“With our engaged colleagues and industry-leading technology and services, we are well-positioned to meet the growing needs of our patients and communities,” said Westergaard. “We remain focused on driving growth with a continued emphasis on patient experience.”

“Fran is leaving Burgess with an extensive list of accomplishments,” said Terry Framke, a long-time former board member. “During his tenure, he has led significant changes to improve operations, such as an $8 million building renovation to drive future growth. He has been a tremendous asset to Burgess Health Center, and we are grateful for his many contributions. We wish him the very best.”

Tramp joined Burgess Health Center as the Chief Financial and Operating Officer in 1993, before his promotion to President and CEO in 1998.  Under his leadership, Burgess introduced primary care clinics in our outlying communities of Dunlap, Mapleton, Sloan, Whiting in Iowa, and Decatur, Nebraska.

Tramp understood the need for access to specialty services provided by orthopedics, endocrinology, general surgery, and dozens of visiting specialty providers, and led the expansion of Burgess’s role in mental health services.

“Burgess is in a superior position, thanks to Fran and his team. Moving forward, I have every confidence in our senior team, providers, and staff to continue our journey to be the best rural healthcare system in America,” said Framke.

Fran and wife Mary plan to remain in the community.

National Hospital Week: Where Health Comes First

Burgess Health Center kicked off this year’s National Hospital Week theme of “A Week of Thanks” with snacks, surprises, and prizes for all employees on Monday morning, May 11. Now more than ever, we need to thank all of the dedicated individuals — physicians, nurses, therapists, plant operations, food service workers, volunteers, managers, and so many more — for their contributions during this fight against COVID-19.

A hospital is more than a place where people go to heal; it is a part of the community that fosters health and represents hope. From providing treatment and comfort to the sick, to welcoming a new life into the world, hospitals are central to a healthy and optimistic community.

“National Hospital Week, first and foremost, is a celebration of people,” Fran Tramp, president of Burgess Health Center said. “We’re extremely proud of each member of our staff, and we recognize the important role they play in extending a sense of trust to our patients and our communities in this time of uncertainty.”

The nation’s largest health care event, National Hospital Week, dates back to 1921 when a magazine editor who hoped a community-wide celebration would alleviate public fears about hospitals suggested it. The celebration, launched in Chicago, succeeded in promoting trust and goodwill among members of the public and eventually spread to facilities across the country.

Burgess Public Health Reminds Residents Social Distancing is Important Outdoors, Too

Burgess Public Health thanks all residents that are following social distancing guidelines to help prevent the spread of COVID-19. It’s important to remember to follow these guidelines even when outside.

“We encourage residents to spend time outdoors when possible because it’s beneficial to mental health, and physical activity is a necessary part of a healthy lifestyle,” said Burgess Public Health Director Erin Brekke. “Everyone needs to continue following social distancing guidelines when outdoors because close contact, even outside, can spread the virus that causes COVID-19.”

When spending time outdoors, all people should:

  • Maintain social distancing by keeping a distance of at least 6 feet between yourself and anyone you encounter outdoors.
  • Spend time outdoors alone, or only with members of your household. This is not the time for team sports or recreation.
  • Avoid popular parks and trails that are frequently crowded.
  • Avoid touching surfaces like crosswalk buttons, park benches, etc. Carry hand sanitizer with you so you can clean your hands while outside, and be sure to wash your hands as soon as you return home.

In addition, everyone should follow these recommendations:

  • Stay home as much as possible.
  • If you must go out for essential errands like getting groceries or prescriptions, go alone if possible and maintain social distancing.
  • Practice social distancing by staying 6-feet away from other individuals. Avoid groups of more than 10 people.
  • Consider wearing a cloth face covering when running essential errands to protect others in case you are infected with COVID-19 and have no symptoms, or have not yet developed symptoms.
  • No travel outside of Iowa, even though we are a border community.

As of today, April 21, there are 7 cases of COVID-19 in Monona County. The Burgess Public Health Department continues to work closely with the Iowa Department of Public Health (IDPH), and other state and local partners to respond to this ongoing pandemic.

For up-to-date information on COVID-19, visit the IDPH webpage at and follow the department on Facebook at @IowaDepartmentOfPublicHealth and on Twitter at @IAPublicHealth.